Teaching Centre Resources Assistant - JobzEG

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كوبون خصم على كل مشترياتك من موقع نون مصر الكوبون : FA992

السبت، 7 أغسطس 2021

Teaching Centre Resources Assistant

 Teaching Centre Resources Assistant

Role Purpose


To provide admin support and maintain an appropriate working environment for teaching centre staff which is safe, comfortable, attractive, and conductive to efficiency which makes a positive statement about British Council to BC teachers and students.


Function Overview


British Council Egypt opened in 1938 and is the largest in the British Council’s MENA (Middle East and North Africa) region. It is high priority country for the organisation with an annual turnover of GPB15m from teaching, examinations and grant/partnership funded projects and programmes. 

It receives over 1,700 customers a week on its premises in Agouza, Heliopolis and Alexandria and makes contact with a further 50,000 through off-site venues. The majority of these customers are teaching centre students and examination candidates. British Council Egypt currently has a staff of over 270, almost half of which are teaching staff. 

British Council Egypt strategy aims to continue to grow its impact in Egypt through increased contact and strengthened relationships with its target customers, partners and stakeholders


Main Opportunities


To support the delivery of all teaching centre services by the implementation of agreed tasks such as resources and facilities management, including classrooms, stores and the teaching centre, providing necessary facilitation to teachers, communication with teachers on their resources needs and communication with BC candidates and course students on their issues, management of teaching centre stores of stationery and other teaching materials, in addition to providing support and covering other colleagues responsibilities as and when needed.


Main Accountabilities


Resources Management

Provide a monthly and whenever requested an accurate inventory for all our custody items

Teachers' resources (books/references/media) are organized, recorded, and stored appropriately 

Teachers' resources are prepared on request according to corporate standards

Cupboards are always secure

Signing out system for resources and classroom accessories is kept up to date and materials not returned are followed up within a day

Receipt of all resources from teachers at the end of academic term

Provide clearance for leaving teachers ensuring that all items in their custody is returned and as necessary report to HR & Finance on any unreturned items

Identify outdated resources and take the necessary steps to donate/dispose them in accordance with the BC policies

Update system and database maintained to manage resources 


Facility Management 

Teachers' room is always tidy and vacant tables are clear, lockers and pigeonholes are secure and allocated

Broken equipment is reported within one day and followed up 

New teachers are provided with lockers and pigeonholes within two working days


Assistance for Teachers 

Liaise with Customer Services Assistant in collecting information from registers for CS students at specific times during the term

Print certificates and deliver to teachers before last week of term     

To provide administrative support for delivery of Teacher Development activity 

Be the first level of maintenance and troubleshooting of IT problems in classes then and liaise with IT technician the technical problems.

Provide teaching materials upon request

Provide assistance with classrooms or resources



Refer other TC enquiries to appropriate staff

Provide orientation of staff room and resources to new teachers on request

Telephone is answered as per CSS 

TC Resources Order & Store Maintenance 

Stationery stock is replenished as necessary

New resources received are checked against order on arrival

Keep stores in good order, store all items appropriately

Maintain inventory records


Other Duties 

To provide cover and support for colleagues as to ensure that the Teaching Centre Resources Team operates flexibly and efficiently 

Carry out other tasks relevant to the above core areas assigned by the TC Resources Officer


Qualification & Experience

Bachelor Degree in relevant field

Fluency in spoken & written English is essential

At least 1-2 years work experience in customer service, administration or supply chain

Post Graduate Degree at Logistics or Resources management related knowledge areas is desirable

PMP and/or Six Sigma Black Belt certified is desirable


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كوبون خصم على كل مشترياتك من موقع نون مصر الكوبون : FA992

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