Call Center - JobzEG

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كوبون خصم على كل مشترياتك من موقع نون مصر الكوبون : FA992

الأربعاء، 6 أكتوبر 2021

Call Center

 Call Center 

Description

 


Handles all inquiries related to the Bank products/services & Marketing campaigns [Inbound/Outbound]

Handles the clients' complaints & act on decrease its ratio

Meets Call Center KPI's

Achieves the monthly benchmark [calls monitoring/CRM]

Applies customer service policy & online help to the callers

Achieves the assigned targets

Applies compliance & Bank Policy


 

Qualifications

 

The purpose the Call Center Agent is to provide superior customer service and online help/support to CAE Clients/None Clients.

Handling all inquiries / requests related to the Bank products / services and Marketing Campaigns

Decreasing the ratio of CAE clients' complaints




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كوبون خصم على كل مشترياتك من موقع نون مصر الكوبون : FA992

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