Customer Service Agent - JobzEG

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كوبون خصم على كل مشترياتك من موقع نون مصر الكوبون : FA992

الأربعاء، 6 أكتوبر 2021

Customer Service Agent

 Customer Service Agent 




Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship.

Provide the assigned portfolio of mass customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty.

Operation & Service Quality

Follow up with others, departments, pipeline credit/ operations dept. on pending cases.

Ensures handling and covering all customer requests / inquiries to deliver services excellence.

Efficiently handles customers complaints , escalating as appropriate.

CBE, Compliance, Audit, Procedures

Ensure following set procedures as per designation. 




• Sales techniques

• Excellent command of English

• Customer service etiquette

• Negotiation and interpersonal skills

• 0-1 Years of Experience

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كوبون خصم على كل مشترياتك من موقع نون مصر الكوبون : FA992

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