BB ASSETS & CONSUMER OVERDRAFT COLLECTOR
Description
Job Purpose:
To prepare various documents and reports on Business Banking Assets products & Consumer Overdrafts products (Secured overdraft & Revolving Overdraft) delinquent customers positions to be used in detecting any past dues and irregularities and recommend appropriate settlements scenarios that would result in minimizing credit loss and provisions and increase recovery rate.
Description:
Business Banking Assets Past Dues Collection
1 Categorize arrears cases according to the risk, type and size of the cases to increase the monthly payments for assigned segments
2 Work to increase the monthly collections for Business Banking Assets , control all delinquency factors in order to minimize credit losses & provisions according to the set targets
3 Prepare all required reports or memos on daily, weekly, and monthly basis covering past due activities and detecting any operational procedures irregularities to support effective decision making
4 Prepare unit proofs, reports, and settlements memos to identify customers positions, potential loss accounts and recommend write offs
5 Perform filing and carefully maintaining bank data, documents & forms in an efficient and secure manner, according to bank's SOPs and prevailing regulations
Consumer Over Drafts Past Dues Collection
6. Understand comprehensively Over Drafts customers (SOD & ROD) facilities, limits, documentation) past dues to support pertaining to each line
7. Categorize arrears cases according to the risk, type and size of the cases
8. Work to increase monthly collections and control all delinquency factors in order to minimize credit losses and provisions according to the set targets
9 Prepare all required reports or memos on daily, weekly, and monthly basis covering past due activities and detecting any operational procedures irregularities to support effective decision making
10. Respond to all customers inquires to maintain a stable relationship to ensure smooth flow of work
1 1. Handle all problematic accounts under various types of loans, provide the proper action and procedure to decrease credit losses and re are ro osed settlement loans to adjust the customer's position
Policies, processes, and procedures
12. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
Day to day operations
13. Follow the day-to-day operations related to own jobs in the Collection & Recovery department to ensure continuity of work
Compliance
14. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIBs sound legal position and mitigate any potential risks
Qualifications
Qualifications & Experience
Bachelor degree of Commerce, Business Administration, Economics Accounting or their equivalent 0 to 2 years of experience
Skills
Good command of English and Arabic Languages
Good Communication & Negotiation Skills
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