Customer Service Representative - JobzEG

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كوبون خصم على كل مشترياتك من موقع نون مصر الكوبون : FA992

الاثنين، 21 مارس 2022

Customer Service Representative

 Customer Service Representative


Incumbent ensures that resources management sub-sections meet standards in the delivery of services to customers.

Incumbent responds to requests and serves as liaison to individual sections, vendors and contractors, coordinates tasks and ensures that standards in the delivery of services are met.

Directly reports to the Management Officer and is reviewed by the Management Counselor.

The Customer Support Center (CSC) supports approximately 400 American direct hires and their families as well as more than 1400 locally employed staff and has offices in multiple locations – the Chancery (Cairo I / Cairo II office tower buildings), ESSA (Embassy Support Services Annex), US-AID Maadi Office).

Qualifications and Evaluations



Three years administrative experience in a customer-service oriented office environment.


Thorough knowledge of administrative office procedures. Familiarity with IT services providers (mobile, Internet) and installation requirements. 

Knowledge of local practices relevant to a wide range of services available to The Customer Support Center (CSC) customers.

Education Requirements:


Completion of Secondary School is required.



Level III (Good Working Knowledge) of English Speaking/Reading/Writing is required. (This may be tested).

Level III (Good working Knowledge) of Arabic Speaking/Reading/Writing is required

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كوبون خصم على كل مشترياتك من موقع نون مصر الكوبون : FA992

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