Customer Service Officer - JobzEG

Post Top Ad

Your Ad Spot
كوبون خصم على كل مشترياتك من موقع نون مصر الكوبون : FA992

الأحد، 18 ديسمبر 2022

Customer Service Officer

 Customer Service Officer

Date: Dec 2, 2022

Location: New Cairo Branch (EGY66), Egypt


Job Purpose

Deliver high quality service to customers through providing banking service

Key Accountabilities


• Sales Achieve sales targets covering all required banking products as per branch business objectives.

• Sales opportunities Identify sales opportunities and utilize those to achieve customer efficiency.

• Products Explain products and services to customers in order to achieve sales

• Customer service Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints

• Complaints Resolve issues and complaints from customers; escalate issue when outside authority

• Customer requests Process requests from existing and new customers and provide them with excellent service

• Customer administration Send, receive and file confirmations and ensure transfers are properly processed

• Customer records Create, update and maintain relevant customer records ensuring that data is recorded appropriately

• Corporate governance Ensure all activities comply with corporate governance & regulatory/legal frameworks


Bachelor's Degree or Equivalent Certification/Experience


From 0 to 4 years of banking experience

Competencies & Skills

Effective Communication,

Professional Ethics,

Customer Centric,

Result Focus,

Apply from here

للتقديم اضغط هنا  

ليست هناك تعليقات:

إرسال تعليق

كوبون خصم على كل مشترياتك من موقع نون مصر الكوبون : FA992

Post Top Ad

Your Ad Spot