Senior Customer Service Agent - English Account
Job Description
Interact with UAE Elite and VIP customers to provide information in response to inquiries, ensure customer satisfaction
Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
Update client’s account data on the company website to follow up payment status, review contracted unit updates.
Job Requirements
Minimum experience 6 months
English level B2
Max Age 32
Grads only
Must have military service Certificate
Flexible with rotational shifts
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