Hospitality Customer Support Representative

Hospitality Customer Support Representative in New Cairo – Sutherland (Full Time, English Speakers)

📌 Job Overview

Are you looking for a customer support job in the hospitality industry?

Sutherland is hiring Hospitality Customer Support Representatives in New Cairo to join a global hotel chain and deliver outstanding customer service.

This full-time, on-site role is perfect for fresh graduates, English speakers, and anyone who wants to start a stable career in hospitality and customer experience.

💼 Job Responsibilities

As a Hospitality Customer Support Representative, you will:

📞 Assist customers via phone, email, and chat

📝 Manage bookings, reservations, cancellations, and special requests

🤝 Resolve guest inquiries and complaints professionally

🌐 Maintain high-quality service for a global hospitality brand

🎯 Job Requirements

🇬🇧 Fluent English (B2+ – C1)

🎓 Graduates & undergraduates can apply

🆕 No experience needed – full training provided

🌙 Flexibility with rotational & night shifts

📍 Location: New Cairo – On-site

💰 Salary

13,000 – 17,000 EGP per month

👉 Apply Now