Banking Customer Care Representative – Concentrix Egypt | Customer Service Jobs in Egypt

 Banking Customer Care Representative – Concentrix Egypt | Customer Service Jobs in Egypt

Apply for a Banking Customer Care Representative role at Concentrix in 6th of October. Competitive salary up to 21,000 EGP. Requirements, responsibilities, and application link included.

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🔵 Banking Customer Care Representative – Concentrix | 6th of October, Al Jizah

Concentrix is hiring Banking Customer Care Representatives to provide high-quality support to customers, resolve inquiries, enhance satisfaction, and guide clients through banking services.

This role suits candidates with strong communication skills and customer-focused thinking.

📌 Job Responsibilities

Monitor and improve customer satisfaction through proactive support.

Respond to inquiries about products, services, billing, and account status.

Assist customers with troubleshooting service issues.

Schedule appointments and recommend suitable services.

Create CRM-based reports to support operational decisions.

Provide clear product and service information to potential customers.

Support new service setup and review existing customer plans.

Handle billing questions and account adjustments.

Communicate customer insights to management to improve service quality.

🎯 Job Requirements

Minimum 6 months of experience in customer service or call center roles.

Bachelor’s degree required (graduates only).

English level: Solid B2 (strong spoken and written communication).

Ability to work in a 24/7 rotational system.

💰 Salary

Up to 21,000 EGP (depending on language proficiency & performance).

📩 Apply Here

For More details Here