Key Account Manager – DHL Express Egypt (Cairo) | B2B Sales & Logistics Jobs 2025
Hiring a Key Account Manager in Cairo for DHL Express Egypt. 3–4 years B2B sales experience required. Manage strategic accounts, drive revenue, build relationships, and deliver logistics excellence. Apply now.
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📦 Job Overview
DHL Express Egypt is looking for a strong Key Account Manager (KAM) to manage and grow a portfolio of strategic customers. The role focuses on revenue growth, consultative selling, and delivering an exceptional customer experience, representing DHL as the trusted partner in express logistics.
📍 Location: Cairo, Egypt
💼 Department: Sales – Strategic Accounts
🔥 Key Responsibilities
🔹 Account Development & Growth
Act as a professional ambassador for DHL, ensuring excellent customer service.
Maintain strong rapport with key customers and handle inquiries efficiently.
Grow assigned accounts across all DHL products and services.
Protect and improve account profitability through proactive engagement.
🔹 Client Relationship Management
Build multi-level relationships with decision-makers.
Lead quarterly business reviews and identify growth opportunities.
Coordinate with internal teams to resolve service issues swiftly.
🔹 Market & Competitive Insights
Monitor competitor actions and market trends.
Develop strategies to defend and expand market share.
🔹 Cross-Functional Collaboration
Work closely with Customer Service, Operations, and Regional Sales.
Lead initiatives to implement new solutions for key accounts.
🎯 Qualifications & Experience
Bachelor’s degree in Business, Logistics, or related field.
3–4 years B2B sales or account management experience (preferably logistics/express).
Proven track record in achieving sales targets.
💡 Skills & Competencies
Strong consultative selling & negotiation skills.
Excellent communication & presentation abilities.
Analytical thinker with strategic planning skills.
Proficient in English & Arabic.
SLNB completion is a plus.
🧠 Personal Attributes
Customer-centric mindset.
Results-driven, resilient, and proactive.
Able to work under pressure and manage multiple priorities.
Join DHL Express Egypt and lead the growth of strategic accounts while shaping the future of express logistics.
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