Customer Service Representative
🏢 Company: [Finyard (FinTech)]
📍 Location: Remote
💰 Salary: Competitive
⏳ Type:Flexible Shifts
🎓 Experience: 1 to 2 years
📂 Category: Remote Job
Job Description:
• Respond to queries via email, chat & phone
• Escalate complex issues & follow up
• Create guides, FAQs, tutorials
• Advise clients on additional products
• Identify opportunities to improve user experience
Job Requirements:
• 1–2 years of online customer support experience
• Strong English communication skills (written & oral)
• Commercial experience, preferably in trading (forex/crypto)
• Remote work self-organization & responsibility
• Familiarity with customer service tools & software
Perks & Benefits:
✅ Performance-based quarterly bonuses
✅ Medical insurance & additional sick leave
✅ International, cross-functional team experience
✅ Birthday gifts & more
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