English Customer Service Representative
Teleperformance
𝙏𝙚𝙡𝙚𝙥𝙚𝙧𝙛𝙤𝙧𝙢𝙖𝙣𝙘𝙚 𝙞𝙨 𝙃𝙄𝙍𝙄𝙉𝙂
𝘿𝙚𝙩𝙖𝙞𝙡𝙨:
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Fluent English speakers are needed for CS vacancies. Training begins within this month. Premium accounts serving the US and the UK.
Responsibilities
Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs
Data entry in various platforms
𝙍𝙚𝙦𝙪𝙞𝙧𝙚𝙢𝙚𝙣𝙩𝙨
English B2 at least
Excellent phone etiquette and excellent verbal, written, and
interpersonal skills Ability to multi-task, organize, and prioritize work
𝘽𝙚𝙣𝙚𝙛𝙞𝙩𝙨:
●Social insurance provided
●Medical insurance provided up to 150K
●Gym access
●Transportation provided
●Free L&D Programs
●VPN line
●Promotion to a senior title and salary raise to 10,000 EGP Monthly after 1 year
And more other benefits
𝙎𝙖𝙡𝙖𝙧𝙮: 𝟖𝟓𝟎𝟎 𝙀𝙂𝙋 = 6500 (Basic) + 2000(KPIs) EGP NET TAX INCLUSIVE
KPIs is achievable based on adherence, no shows and performance
● Additional 1000 EGP ( overnight allowance) for Late shifts
𝙇𝙤𝙘𝙖𝙩𝙞𝙤𝙣: 𝙉𝙚𝙬 𝘾𝙖𝙞𝙧𝙤
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