🌟 We’re Hiring: Customer Service Advisor – Etisalat UAE Account (Maadi, Egypt) 🌟
e& CX Solutions is seeking talented and motivated individuals with very good to excellent English skills (B1+) to join our team as Customer Service Advisors. This role focuses on handling UAE customers via calls, providing top-notch customer support and building lasting relationships.
Job Location:
📍 Maadi, Degla Square, Cairo, Egypt (No transportation provided)
Key Responsibilities:
📞 Handle incoming and outgoing calls with UAE customers
📝 Provide solutions to customer inquiries and issues
🤝 Maintain excellent customer experience standards
💡 Escalate and resolve complex queries as required
📊 Maintain records of interactions and report on customer feedback
Requirements:
✔ Graduate of any major
✔ Very good to excellent English communication (B1+)
✔ Flexible to work rotational shifts
✔ Strong interpersonal and problem-solving skills
✔ Dependable, professional, and customer-focused
Benefits & Career Growth:
💰 Salary up to 13,500 L.E Net
📈 COLA increase from joining (20%)
🏆 Career path opportunity (insource)
🩺 Social and medical insurance
🌐 Free VPN line
📅 Annual salary increase
🎁 Bonus program (2,000 EGP)
🚀 Chance for promotion after 6 months
💸 Unlimited commission
👥 Referral program (2,000 EGP)
✈ Opportunity to travel to UAE
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