Teleperformance Egypt Hiring: Customer Support Specialist – English (Cairo, Egypt)

 🌟 Teleperformance Egypt Hiring: Customer Support Specialist – English (Cairo, Egypt)

Work with a global leader in customer experience & join a fast-growing multinational team.

Teleperformance Egypt is now hiring Customer Support Specialists (English) for its Cairo operations. If you’re looking for a stable, well-paid, and growth-oriented career in customer support, this opportunity gives you international exposure, powerful training, and a clear career path. 🌍✨

⭐ About the Role

As a Customer Support Specialist, you will communicate directly with customers through phone, email, and messaging. You’ll provide accurate support, solve customer problems, and deliver a world-class service experience. 💬⚡

This role is ideal for candidates who enjoy communication, problem-solving, and working in a structured professional environment.

🔑 Key Responsibilities

Respond to customer inquiries with professionalism 📞

Troubleshoot and resolve technical and service issues 🛠️

Document customer interactions accurately 📄

Collaborate with internal teams to solve customer concerns 🤝

Ensure high levels of customer satisfaction 🎯

Support process improvement by reporting insights and feedback 🚀

🎓 Qualifications

Excellent English (spoken & written)

Strong communication & customer service skills

Problem-solving & analytical mindset

Ability to work on-site in Cairo

Previous customer service experience is a plus

Ability to start immediately

💼 Benefits & Compensation

💰 Net Salary: 19,000 EGP (including KPIs paid in Euro)

🚐 24/7 Transportation across Cairo & Giza

🏥 Medical Insurance up to 400,000 EGP + AXA Social Insurance

💪 Free Gym Access

🛍️ Corporate discounts across Egypt

🌙 Overnight allowance: 1,000 EGP

🚖 Door-to-door transportation for females after 11 PM (max shift 2 AM)

📈 Clear career progression after 6 months

📡 VPN line provided

📍 Job Location

Cairo, Egypt — On-site

Apply Here 

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