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Job Information
🏢
CompanyNBK Egypt
📍
LocationOn-site
💰
SalaryCompetitive
⏳
TypeFull Time
🎓
Experience1 to 3 years
📂
CategoryOnsite Job
Job Description:
🏦 **Personal Banker - NBK Egypt**
📍 **Location:** Cairo, Egypt
💼 **Experience:** 1–3 years
🎓 **Education:** Bachelor's degree in Commerce or equivalent
🏦 **Industry:** Banking / Financial Services
NBK Egypt is looking for a **Personal Banker** to support branch sales performance, build customer relationships, promote banking products, and deliver high-quality financial services.
**🔹 Key Responsibilities**
- Explain banking products and services to customers and increase product awareness.
- Achieve assigned branch targets across assets and liabilities, including sales, cross-selling, and customer retention.
- Monitor customer inflows and outflows and follow up on unexpected account activity.
- Handle customer inquiries and complaints, ensuring timely resolution within agreed SLAs and TATs.
- Prepare daily sales activity and call reports for the Branch Manager.
- Promote alternative banking channels to improve service efficiency and reduce branch traffic.
- Report potential fraud risks and suspicious activities to the Branch Manager.
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Job Requirements:
- Bachelor's degree in Commerce or an equivalent qualification.
- 1–3 years of relevant experience in banking or insurance.
- Good knowledge of banking products and services.
- Proven experience in sales or customer service.
- Strong communication and customer relationship management skills.
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