Italian Customer Success Manager
🏢 Company: [citPEAK]
📍 Location: Remote
💰 Salary: 60,000 EGP Net
⏳ Type: Full Time
🎓 Experience: 1 to 2 years
📂 Category: Remote Job
Job Description:
🇮🇹 Hiring Now | Italian Customer Success Manager
📍 Egypt (Remote Option Available)
🏢 citPEAK
Looking for a career opportunity where you can leverage your Italian language skills and build long-term customer relationships?
citPEAK is expanding its Cairo team and hiring an Italian Customer Success Manager to support and grow its customer base.
💰 Salary & Benefits
✅ 60,000 EGP Net Monthly Salary
✅ Unlimited Performance-Based Commission
✅ Career Growth Opportunities
✅ Social & Medical Insurance
✅ Transportation Allowance (3,000 EGP)
✅ Remote Work Option Available
✅ Fixed Schedule (8 Working Hours + 1 Hour Break)
✅ Saturday & Sunday Off
✅ International Work Environment
✅ Professional Development Programs
🔹 Key Responsibilities
• Support customers after onboarding and throughout their journey
• Build strong customer relationships to improve retention and loyalty
• Provide product and technical support
• Demonstrate product use cases and best practices
• Act as the bridge between customers and sales teams
• Identify opportunities to increase customer engagement and satisfaction
Job Requirements:
✔ C1/C2 Italian Language Proficiency (Mandatory)
✔ Strong communication and customer-facing skills
✔ Sales-oriented and relationship-driven personality
✔ Strong PC and digital skills
✔ Self-motivated with the ability to learn independently
✔ Experience handling business conversations by phone
✔ Knowledge of software products or business processes is a plus
⭐ Ideal for candidates with backgrounds in Customer Success, Account Management, Customer Support, Sales, Business Development, or Client Relations.
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