UK Call Center Agent
🏢 Company: [HSBC ]
📍 Location:On-site
💰 Salary: Competitive
⏳ Type: Full Time
🎓 Experience:graduate
📂 Category: Onsite Job
Job Description:
🚨 **HSBC is Hiring | UK Call Center Agent / Fresh Graduate
📍 **Location:** Cairo, Egypt
💼 **Employment Type:** Full Time
HSBC is looking for a **UK Call Center Agent** to join its team in Cairo.
🔹 **Key Responsibilities:**
• Handle inbound and outbound customer calls professionally
• Resolve customer issues at first contact whenever possible
• Deliver excellent customer service and build customer loyalty
• Identify customer needs and recommend suitable products/services
• Follow compliance, operational risk, and internal control requirements
• Work effectively in a high-volume, fast-paced environment
Job Requirements:
• University graduate – any discipline
• Highly fluent in English
• Excellent communication and interpersonal skills
• Customer-focused with patience and empathy
• Ability to work flexible shifts, including night/overnight shifts
• Good computer and basic software skills
• Ability to work effectively within a team
• For males: Military service completed or exempted
⭐ **If you're fluent in English and looking to build your career in banking and customer service, this could be a great opportunity to join HSBC.**
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