Customer Service Advisor (Email & Chat) – UAE Account

 Customer Service Advisor (Email & Chat) – UAE Account

Company: e& CX Solutions

Job Type: Full Time

Work Model: On-site

Location: Maadi – Degla Square, Cairo, Egypt

Job Overview

e& CX Solutions is hiring Customer Service Advisors with Excellent to Fluent English (B2+) to support UAE customers through Email and Chat channels. This role is ideal for graduates seeking a stable career path, professional growth, and exposure to an international environment.

Job Responsibilities

Handle customer inquiries professionally via email and chat.

Provide accurate information and effective solutions in a timely manner.

Ensure high customer satisfaction and service quality standards.

Follow company policies and escalation procedures when required.

Job Requirements

Graduate of any major.

Excellent to Fluent English (B2+) is a must.

Flexibility to work rotational shifts.

Strong written communication and customer service skills.

Salary & Benefits

Gross Salary: 19,100 EGP

COLA Increase: 20% from joining date

Performance Bonus: Up to 3,000 EGP

Referral Bonus: 2,000 EGP

Annual Salary Increase

Social & Medical Insurance

Free VPN Line

Clear career path and promotion opportunity after 6 months

Opportunity to travel to the UAE

Work Location

Maadi – Degla Square, Cairo

(No transportation provided)

 Apply Now