Customer Support Specialist | Remote
🏢 Company: [Kodland]
📍 Location: Remote
💰 Salary: Competitive
⏳ Type: Full Time
🎓 Experience: 0 to 1 years
📂 Category: Remote Job
Job Description:
• Support parents and students with booking and trial class inquiries
• Answer questions and guide families through the process
• Provide fast, professional, and solution-oriented support
• Coordinate with internal teams to resolve issues
• Maintain high customer satisfaction and service quality
• Build trust through clear and empathetic communication
Job Requirements:
• Fluent Arabic and English communication skills
• Strong written and verbal communication abilities
• Customer-focused mindset with empathy and professionalism
• Basic computer skills and ability to learn new tools
• Availability for full-time shifts (5 working days/week)
• Stable internet and suitable work-from-home setup
• Customer support experience is a plus
🎁 Opportunity Highlights
• 100% remote work environment
• Full training provided
• Career growth in a fast-growing EdTech company
• Work with international teams and GCC market exposure
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