Administrative Customer Support
🏢 Company: [ReLytix]
📍 Location: Remote
💰 Salary: Competitive
⏳ Type: Full Time
🎓 Experience: 1 to 2 years
📂 Category: Remote Job
Job Description:
• Respond to customer inquiries via email, chat, or phone
• Provide accurate information about products and services
• Troubleshoot and resolve customer issues efficiently
• Document interactions in CRM systems and track cases
• Escalate complex issues when needed
• Maintain high-quality communication and service standards
• Collaborate with internal teams to resolve customer concerns
Job Requirements:
• Fluent Arabic (written & spoken) with good English skills
• Strong communication and interpersonal abilities
• Customer-focused mindset with empathy and patience
• Ability to multitask in a fast-paced environment
• Basic computer skills and familiarity with digital tools
• Strong problem-solving skills and attention to detail
• Ability to work independently remotely
• Previous customer support experience is a plus
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