Customer Support Specialist
🏢 Company: [Kandil Glass]
📍 Location:On-site
💰 Salary: Competitive
⏳ Type: Full Time
🎓 Experience: 2 to 3 years
📂 Category: onsite Job
Job Description:
📢 We're Hiring | Customer Support Specialist
Join a leading manufacturing company and be part of a professional customer-focused team.
🏢 Company: Kandil Glass
📍 Location: 10th of Ramadan City, Cairo
💼 Job Type: Full-Time | On-site
🔹 Key Responsibilities:
• Handle customer needs, inquiries, and contract-related requests
• Manage customer orders and sample processing
• Resolve product or service issues by identifying root causes
• Provide clear explanations of solutions to customers
• Ensure timely follow-up until full issue resolution
• Maintain strong customer satisfaction and service quality
Job Requirements:
✔ Bachelor’s degree in Business Administration or related field
✔ 2–3 years of experience in customer service or support roles
✔ Excellent command of English language
✔ Very good communication and presentation skills
✔ Strong computer skills and attention to detail
✔ Ability to handle problems and work under pressure
🌟 Ideal Candidate:
A proactive and customer-oriented professional who can manage client relationships effectively while ensuring smooth order handling and issue resolution.
📍 Location: 10th of Ramadan City, Cairo
💼 Full-time | On-site Opportunity
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