Customer Success / Support Operations Evaluator
🏢 Company: [Mercor]
📍 Location: Remote
💰 Salary: $80 – $120/hour
⏳ Type: Full Time
🎓 Experience: +5 years
📂 Category: Remote Job
Job Description:
💼 Customer Success / Support Operations Evaluator - Remote - $80 – $120/hour.
💰 **Pay:** $80 – $120/hour
📄 **Type:** Hourly Contract
🌍 **Work Model:** Remote
A strong opportunity for experienced **Customer Success & Support Operations professionals** to use their expertise in evaluating **AI-generated business work products**.
### 🔹 What You’ll Do
• Evaluate AI-generated **documents, spreadsheets, and slide decks**
• Assess outputs for accuracy, rigor, and domain quality
• Apply domain-specific quality rubrics
• Identify factual, aesthetic, and presentation errors
• Provide clear, structured written feedback
Job Requirements:
• **5+ years** of relevant professional experience in Customer Success / Support Operations
• Native or professional fluency in **English**
• Highly proficient in **Microsoft Office & Google Workspace**
• Strong expertise in **Google Slides / PowerPoint**
### ⭐ Preferred
• Master’s degree or higher from a reputable institution
### 🚀 Why This Role?
Apply your real-world **Customer Success & Support Operations expertise** to help evaluate and improve **next-generation AI systems** while working remotely on an hourly contract.
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