Senior Account Manager – Bosta
🏢 Company: [Bosta]
📍 Location:On-site
💰 Salary: Competitive
⏳ Type: Full Time
🎓 Experience:+3 years
📂 Category: Onsite Job
Job Description:
💼 **Senior Account Manager – Bosta**
📍 **Location:** Cairo, Egypt
💼 **Job Type:** Full-Time
🎯 **Experience:** 3+ Years
🏢 **Focus:** B2B | Customer Success | Account Management | Logistics
### About the Role
**Bosta** is looking for a **Senior Account Manager** to manage a portfolio of major B2B clients, strengthen long-term partnerships, drive retention, and identify opportunities to expand existing business relationships.
### Key Responsibilities
🔹 Serve as the primary point of contact for key clients
🔹 Build trusted, long-term relationships with client stakeholders, including executive/C-level contacts
🔹 Ensure timely and successful delivery of solutions based on client needs
🔹 Communicate monthly and quarterly initiatives and progress to stakeholders
🔹 Forecast and track key account metrics and goals
🔹 Monitor and analyze customer usage of Bosta’s services
🔹 Keep existing clients satisfied through exceptional day-to-day service
🔹 Work with Sales to onboard new clients and grow existing accounts
🔹 Liaise between customers and internal teams to resolve issues and deliver solutions
🔹 Identify opportunities to add value and expand business relationships
Job Requirements:
✅ **3+ years** in Customer Success, Account Management, or Business Development
🚚 **Shipping / Logistics experience is highly preferred**
🗣️ Strong communication, presentation, negotiation, and influencing skills
👔 Ability to communicate effectively with senior and C-level stakeholders
🎯 Proven ability to deliver client-focused solutions
📊 Strong analytical, critical-thinking, and problem-solving skills
⏱️ Excellent time management and ability to prioritize competing tasks
🤝 Natural relationship builder with integrity, reliability, and maturity
📝 Excellent verbal and written communication
🔥 Self-motivated and comfortable in a results-driven environment
💻 **Pipedrive experience is a plus**
🤖 **AI Hiring Note:** Bosta may use AI tools to assist with application/resume review and assessment, but final hiring decisions are made by humans.
🚀 **Senior B2B Account Management Opportunity | Cairo**
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