Customer Care Specialist
🏢 Company: [L'Oréal]
📍 Location:On-site
💰 Salary: Competitive
⏳ Type: Full Time
🎓 Experience: 1 to 2 years
📂 Category: Onsite Job
Job Description:
Are you passionate about customer experience, operations, and supply chain excellence? L'Oréal is looking for a Customer Care Specialist to join its Cairo-based Supply Chain team and play a key role in delivering a seamless Order-to-Cash process.
### 🔹 Key Responsibilities:
✅ Manage the full Order-to-Cash cycle from order entry to final delivery
✅ Coordinate with Sales, Finance, and external suppliers to ensure smooth operations
✅ Resolve order, delivery, and invoicing issues proactively
✅ Monitor service quality and customer satisfaction
✅ Identify opportunities to improve processes and operational efficiency
✅ Build strong relationships with internal and external stakeholders
Job Requirements:
✔ Bachelor's Degree in Business, Supply Chain, Engineering, or a related field
✔ Strong stakeholder management and communication skills
✔ Customer-focused mindset
✔ Excellent problem-solving abilities
✔ Strong organizational and operational skills
✔ Fluent English communication skills
### 🌟 Why L'Oréal?
• Real responsibility from Day One
• Career growth and development opportunities
• Diverse and inclusive work environment
• Exposure to world-class Supply Chain and Operations practices
• Work with the world's leading beauty company
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