Relationship Officer at Crédit Agricole Egypt
🏢 Company: [Crédit Agricole Egypt]
📍 Location:On-site
💰 Salary: Competitive
⏳ Type: Full Time
🎓 Experience: 1 to 2 years
📂 Category: Remote Job
Job Description:
🚀 Relationship Officer | Crédit Agricole Egypt
📍 Sharm El Sheikh, South Sinai, Egypt
🏢 Crédit Agricole Egypt
🕒 Full-Time
🌍 On-site
Crédit Agricole Egypt is looking for a Relationship Officer to build and strengthen customer relationships, drive portfolio growth, and deliver outstanding banking services. This role is ideal for professionals with retail banking and customer service experience who are passionate about sales, relationship management, and client satisfaction.
🔹 Key Responsibilities:
• Manage and grow a portfolio of customers to achieve revenue and sales targets
• Acquire new-to-bank (NTB) customers and expand the affluent customer portfolio
• Build long-term relationships through personalized banking services
• Cross-sell and up-sell banking products and services
• Ensure superior customer service and proactively resolve client issues
• Follow up with internal departments on pending customer requests and cases
• Handle customer inquiries and complaints efficiently
• Educate customers on self-service and digital banking channels
Job Requirements:
• 1–2 years of experience in Retail Banking or Customer Service
• Strong sales and relationship management skills
• Excellent customer service etiquette
• Good written and verbal communication skills
• Ability to achieve sales and portfolio growth targets
• Understanding of banking operations and customer needs
⭐ Preferred Qualifications:
• Experience managing customer portfolios
• Knowledge of banking products and financial services
• Familiarity with KYC, compliance, and banking regulations
🎁 Benefits:
• Opportunity to join a leading international banking institution
• Professional career development and growth opportunities
• Exposure to affluent and retail banking segments
• Dynamic and customer-focused work environment
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