Personal Banker
🏢 Company: [Abu Dhabi Islamic Bank]
📍 Location:On-site
💰 Salary: Competitive
⏳ Type: Full Time
🎓 Experience: 1 to 2 years
📂 Category: Onsite Job
Job Description:
🏦 **Senior Personal Banker – Abu Dhabi Islamic Bank - Egypt**
🏢 **Company:** Abu Dhabi Islamic Bank - Egypt (ADIB Egypt)
📍 **Location:** Asyut, Egypt
💼 **Type:** Full-Time
💰 **Field:** Personal Banking • Sales • Customer Relationship Management
### 🔎 About the Role
ADIB Egypt is looking for a **Senior Personal Banker** to drive customer acquisition, relationship growth, sales performance, and service excellence within the branch.
The role focuses on **building customer relationships, identifying financial needs, achieving sales targets, and ensuring compliance with banking policies and KYC requirements**.
### 🎯 Key Responsibilities
🔹 Achieve **volume and revenue targets** through customer acquisition and relationship deepening
🔹 Build and expand customer relationships through proactive sales activities
🔹 Generate new accounts through **branch walk-ins, referrals, marketing leads and self-generated leads**
🔹 Assess customers' financial needs and recommend appropriate banking products
🔹 Deliver assigned targets across the **Advising Zone** product portfolio
🔹 Support the Branch Manager in performance reviews and **weekly KPI/MIS reporting**
🔹 Follow up with Credit and Operations teams on pending customer cases and applications
🔹 Achieve targets for **outbound calls, sales visits and cross-selling**
🔹 Ensure excellent handling of customer requests, inquiries and complaints
🔹 Escalate customer complaints when appropriate and ensure proper resolution
🔹 Support operations related to **Express Banking and Advisory services**, including authorizations and reporting
🔹 Promote the use of digital and alternative banking channels
🔹 Maintain a continuous flow of customer appointments within the Advising Zone
🔹 Respond to Compliance requirements and obtain necessary approvals
🔹 Ensure full implementation of **bank policies, procedures and KYC requirements**
Job Requirements:
✔️ Strong **sales and customer relationship management** skills
✔️ Ability to acquire new customers and deepen existing relationships
✔️ Target-oriented and proactive approach
✔️ Strong understanding of banking products and competitive offerings
✔️ Ability to assess customer financial needs
✔️ Strong communication and interpersonal skills
✔️ Ability to coordinate effectively with Credit, Operations and Compliance teams
✔️ Strong awareness of **KYC, compliance and banking procedures**
### 🚀 How to Apply
Apply directly through the **Abu Dhabi Islamic Bank - Egypt** career opportunity.
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