Call Center Representative - Fresh Graduate
🏢 Company: [QNB]
📍 Location:On-site
💰 Salary: Competitive
⏳ Type: Full Time
🎓 Experience:2024 – 2026
📂 Category: Onsite Job
Job Description:
🚨 **QNB Egypt is Hiring! - Call Center Representative - Fresh Graduate
📞 **Call Center Representative**
📍 **Location:** Giza, Egypt
🏦 **Company:** QNB Egypt
🎓 **Graduation Years:** 2024 – 2026
### Key Responsibilities
🔹 Handle customer inquiries, requests, and complaints
🔹 Provide accurate information about products and services
🔹 Cross-sell relevant products and services
🔹 Identify and escalate issues when required
🔹 Document customer interactions accurately in relevant systems
🔹 Coordinate customer requests, appointments, and referrals with branches and departments
🔹 Identify customer needs and work toward high customer satisfaction
🔹 Contribute ideas to improve the customer service experience
🔹 Support the team during campaigns and high-demand periods
🔹 Assist the Customer Service Team Leader when needed
Job Requirements:
🎓 Bachelor's degree in **Marketing, Business Administration, or Commerce (English Section)**
📅 Graduation year: **2024, 2025, or 2026**
💡 **Great opportunity for recent graduates looking to start their career in banking and customer service with QNB Egypt.**
🔗 **Apply through QNB Egypt's official career portal.**
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