Customer Service Specialist
🏢 Company: [Qistiq ]
📍 Location: Remote
💰 Salary: Competitive
⏳ Type:Full-Time or Part-Time
🎓 Experience: 1 to 2 years
📂 Category: Remote Job
Job Description:
💼 **Qistiq is Hiring | Customer Service Specialist**
🏠 **Work Type:** Remote
📍 **Location:** Egypt
🕐 **Employment:** Full-Time or Part-Time
Qistiq is looking for a **Customer Service Specialist** to support its growing customer base and provide professional assistance across financial services and account-related inquiries.
### 🔹 Key Responsibilities:
• Respond to customers via email, chat, phone and support tickets
• Assist with account verification, subscriptions and cash-advance requests
• Handle repayment and bank-transfer inquiries
• Explain Qistiq's services and policies clearly
• Escalate payment, fraud and technical issues when necessary
• Protect customer personal and financial information
• Accurately document customer interactions
• Follow up with customers until their concerns are fully resolved
Job Requirements:
• Previous **Customer Service or Financial Services** experience is preferred
• Excellent written and spoken **English**
• Strong communication and problem-solving skills
• Professional, patient and detail-oriented
• Comfortable handling sensitive financial matters
• Reliable internet connection
• Ability to work independently
• Experience with support-ticket systems is a plus
💰 **Compensation:** Based on experience
🚀 **Interested in joining Qistiq? Apply through the original job posting.**
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